Return & Exchange Policy

We aim to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied, you may request a return or exchange within 14 days of receiving your order, provided that the following conditions are met:

Conditions for Return/Exchange:

• Items must be unused, unworn, and in their original packaging with all tags and labels attached.
• A proof of purchase (order confirmation or receipt) is required.
• Items must be returned in a resalable condition.

Non-Returnable / Non-Exchangeable Items:

For hygiene and safety reasons, no returns or exchanges are accepted for:

• Swimwear
• Accessories (including but not limited to jewelry, bags, hats, etc.)

Return Process:

1. Contact our support team at [your-email@example.com] or through our website’s contact form to request a return or exchange.
2. Please include your order number and reason for the return.
3. Once your request is approved, we will provide you with return instructions.
4. Return shipping costs are the customer’s responsibility unless the item received was damaged or incorrect.

Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7–14 business days and issued via the original payment method.

Exchanges:

• If you need a different size or item, we recommend initiating an exchange through our support team.
• Exchanges are subject to product availability.